FAQ

What is Bake Mates?

Based in Canterbury, we deliver freshly baked brownies, cookies, sundaes, chocolate, sweets and more to your door!

We offer an evening home delivery service and a catering service.

When are you open?

Our instant store is open 7pm-1am, 7 days a week. We only deliver to certain postcodes, visit now to check yours!

How long will my order take to get to me?

We reach most orders in under 30 min, and we aim to reach every order in an hour. However during busier times, we may take slightly longer.

Can I collect my order?

Unfortunately we are unable to offer a collection service, but we hope to offer this in the future.

Are there any allergens in your products?

Our products are likely to contain dairy products, nuts, eggs, gluten, wheat or have been prepared in a kitchen where these ingredients are present. We are working hard with our bakers to find ways of preparing food with minimal allergens in them. If you have allergies, or for more information, please contact us.

Are your products gluten free, vegan or vegetarian? 

The vast majority of our products are vegetarian, apart from the Rocky Road which has Marshmallows on. Feel free to check any products with us by getting in touch, as this list is not exhaustive. Gluten free products are marked (GF). We currently have no Vegan products, but are working with our bakers to get them on offer!

Do you have any jobs going?

We are currently accepting applications for Canterbury delivery drivers, please click here.

We don’t have any other jobs going right now, but if you would like to email your details to info@bakemates.co.uk, we’ll be in touch if we do!